Notice of End of Sales and Service for Wired Touch Probe K3M, K3E, K2A, and K2C Series
Dear Valued Customer,
Thank you very much for your continued support and patronage.
We would like to take this opportunity to inform you that we will discontinue the sales and maintenance services for our Wired Touch Probes K3M, K3E, K2A, and K2C series, which have been continuously sold for maintenance purposes, as detailed below.
We apologize for any inconvenience this may cause and highly appreciate your kind understanding in this matter.
Notice of End of Sales and Service for Wired Touch Probe K3M, K3E, K2A, and K2C Series.pdf (0.5MB)
Table of Contents
Affected Products
Wired Touch Probes
- K3M Series (All models starting with "K3M". e.g., K3MA-02-28S)
- K3E Series (All models starting with "K3E". e.g., K3E-100-044S)
- K2A Series (All models starting with "K2A". e.g., K2A-63-129S)
- K2C Series (All models starting with "K2C". e.g., K2CB-16-02S)
Future Schedule
| Description | Deadline / Date |
|---|---|
| Final Order Acceptance (Last-time-buy) | September 30th, 2026 (Payment must be completed) |
| Final Shipping Completion Date | December 25th, 2026 |
| End of Sales | December 25th, 2026 |
| End of Repair and Maintenance Service | End of March 2028 |
*Note: New product sales will completely terminate with the final shipment mentioned above.
*Note: Repair and maintenance services will conclude at the end of March 2028, which marks the expiration of the quality assurance period (15 months after shipment) for the final shipment.
Important Notes
- Regarding the Last-time-buy orders, we may not be able to accept the full requested quantities due to the availability of component part inventories. We highly appreciate your understanding in advance.
- Even if orders are placed before the final order deadline, we may request adjustments to the order quantities for the same reason.
- Please be advised that repair and maintenance services may not be applicable or supported depending on the remaining inventory status of spare parts.
Successor Models
As a successor to these products, the "K3S Series" is available.
For further details, please feel free to contact our sales representatives.
Contact Us
Metrol Co., Ltd.
Sales Department
touchsensor@metrol.co.jp
